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- Zip Company With Genuine And Caring Customer Service With True Old Fashioned Values After speaking to a nice gentleman called Mo , I spoke to a director called Neil, and he immediately asked what I was looking for. I explained and because of the difference between waterproof and non waterproof zips he would send out two for me to choose from and this included actually making one after my call and sending them out the same day via courier. Nothing seemed to be too much bother, so surprising given this money driven and hectic World we live in. I queried how much I owed to be so surprised it was so very reasonable in comparison to buying one and adapting a shop bought one and at the same receiving all this personal service without trawling the shops too. If you don't already know most of the zips these days are made in the Far East so it's a real treat to find a company in the UK that has true customer service values that I don't believe you find anywhere else. Neil was true to his word and sent an email within a very short timescale to say that the zips would be sent out the same day via courier. Interested to know more about Zipex. They have been manufacturing zips for 34 years and work for massive household names so he's a busy busy man but finding time to speak to an individual customer and giving such personable services, really speaks for itself. If any company is reading this and wondering if to take your zip manufacturing requirements to the Far East or to Zipex, I know which one I would choose even if the UK one is more expensive because it's keeping money in this country and not investing in a Far Eastern country and where would you find customer service like this.
Who rated us, 27/06/2018
Thanks very much for your feedback Jan it was a pleasure to help
- Just wanted to say, I’ve been making up bags with the zipping I purchased last week and it is the best zipping I have used to date. The tape is thick and sews flat, which makes a real difference in the finished product. It’s easy to get the zipper heads on. I am just so impressed and the colour is the best purple I’ve seen. Thank you so much! I’m going to be needing pink and black N5 by the end of the year, so I will be placing another order when I get close to the end of the drums I currently have. Amazing product, great service, Zipex is a wonderful find & I will be passing on your details to others I know who sew like me. Kindest regards, Lynn Coffill
Vintage Lynndy Loo
Who rated us, 21/06/2018
Thanks Lynn it has been a pleasure doing business with you!