Frequently Asked Questions
Find answers to common questions about Zipex zippers, our products, and services. If you can’t find what you’re looking for, our team is always happy to help.
Products
Get in touch if you need advice about any of our products or services.
I would like to buy a single zip for a garment
We generally only supply to the trade and in large volumes.
Though we may be able to supply smaller volumes for custom products.
How to measure a zip
Sizes in imperial or metric
What types of zippers do Zipex supply?
We offer Coil (Nylon), Moulded Plastic, Heavy-Duty Plastic, Designer Sliders, and Finished Zips. Configurations include Closed-End, Open-End, Two-Way Open-End, O Type, X Type, and X Closed-End.
What is the PEX range?
PEX is Zipex’s own high-quality zipper brand, manufactured in the UK to BS EN 16732:2015 standards. You’ll find PEX products in major high street stores and retail outlets.
Can I get custom zippers or sliders?
Yes, we offer bespoke solutions, including made-to-measure zippers, custom puller shapes, dual sliders, and branded sliders with logos.
Orders & Delivery
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What is the typical lead time for orders?
Do you ship internationally?
How do I place an order?
Orders can be placed via our Enquiry Form or by contacting our team directly. We’ll help ensure you get the right configuration, type, and quantity for your needs.
Custom Solutions & Technical
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Can I request a specific colour?
Are your zippers tested for durability?
Can I order zippers in non-standard lengths or configurations?
Yes, Zipex specializes in made-to-measure solutions, supporting unique requirements across coil and moulded plastic zippers.
Company & Sustainability
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Where are your zippers made?
Is Zipex committed to ethical and sustainable practices?
Yes. We operate with ethical manufacturing standards, a transparent supply chain, and a strong commitment to staff wellbeing and environmental responsibility.
Still Have Questions?
If you can’t find the answer you’re looking for, our experts are here to help.